Term of Service

Shopping With Us

PRODUCT PRICING

All prices displayed on our website are listed in U.S. Dollars (USD). Applicable taxes and shipping charges are additional and will be calculated at checkout.

Our full-price products are offered at the manufacturer’s suggested retail price. Prices are subject to change at any time without prior notice.

PAYMENT

All payments are processed in U.S. Dollars and are due at the time your order is placed.

By providing a credit card or other accepted payment method, you confirm that you are authorized to use that payment method and authorize us, or our third-party payment processor, to charge the total amount of your order, including applicable taxes, shipping, and other charges.

If your payment cannot be processed or is declined, your order will not be completed or shipped.

We accept most major credit cards, including Visa, Mastercard, American Express, and Discover.

SHIPPING

We work hard to get your order on its way as quickly as possible. Most in-stock orders are processed and shipped within 3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Occasionally, an item may be temporarily out of stock and made especially for your order. In these cases, please allow approximately 2–3 weeks for production.

Once shipped, most orders arrive within 3–7 business days, depending on the destination.

We ship most orders via UPS Ground. Depending on the delivery location and order requirements, we may use another shipping carrier to provide the best available service.

CANCELLATIONS

Because we work quickly to process and ship orders, please contact us as soon as possible if you need to cancel your purchase.

Orders may only be canceled before they have shipped from our warehouse. Once an order has shipped, it can no longer be canceled and will be subject to our standard return policy.

RETURNS

We want you to be happy with your purchase. We gladly accept eligible returns within 14 days of receiving your order.

Unless an item arrives damaged or defective, customers are responsible for return shipping costs.

Returned merchandise must be unused, in resalable condition, and securely repacked in its original packaging and shipping box. Once your return is received and inspected, eligible merchandise will be refunded according to our return policy.

To begin a return, please contact us at info@signaturewreathcompany.com

CUSTOMER SERVICE

We are committed to providing exceptional service and making your shopping experience as easy as possible.

If you have questions about your order, products, shipping, or returns, please contact us at info@signaturewreathcompany.com or submit a message through our Contact Us form.

We do our best to respond to all inquiries within 24 hours during regular business days.